Refund policy

At CREZZA, we aim to provide high-quality products and a smooth shopping experience. If something goes wrong, we’re here to help.

Returns & Exchanges

• We offer a 7-day return policy from the date of delivery.
• Returns are only accepted for:
  • Damaged products
  • Defective items
  • Wrong items received

Conditions for Return

• Item must be unused, in original packaging, and in resellable condition
• Proof of purchase (order number) is required

Non-Returnable Items

• Used products
• Items damaged due to misuse
• Change-of-mind returns (unless approved)

Refund Process

• Once your return is approved, we will arrange a replacement or refund
• Refunds are processed within 5–7 working days

Return Shipping

• If the mistake is ours, we cover the shipping cost
• Otherwise, customer may be responsible for return shipping

Contact for Returns
📧 tecgamer599@gmail.com
📞 03333209833